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eGain says AI customer revenue and ARR grew double digits in fiscal 2026, reaching 72% of SaaS ARR. Total revenue rose 3% to $91.1M, alongside record operating cash flow and strong product innovation.
eGain reported fiscal 2026 revenue of $91.1 million, up 3% year-over-year. AI customer revenue rose 20%, and AI customer ARR was 72% of SaaS ARR.