Privacy Policy

SquawkNews ("we", "us", "our") operates squawknews.com. This policy explains what information we collect when you visit the site, how we use it, and your rights.

1. Information we collect

Most public SquawkNews sections can be used without an account. A registered account is required to purchase a LiveCast pass, subscribe, or receive granted access. Depending on how you use the service, we collect:

• Account data — your name, email address, email-verification status, account status, and a securely hashed password. We do not store your password in readable form.
• Pass, subscription and transaction data — Stripe customer, checkout, payment and subscription identifiers; plan, amount, currency, payment status, pass start/end times, billing period, cancellation status, and records of access granted by an administrator. SquawkNews does not receive or store complete payment-card details.
• Security and support data — login timestamps, session records, password-reset and invitation status, approximate registration country supplied by our network provider, a general device/operating-system/browser description, security fingerprints derived from request information, and administrator audit records.
• Communications data — your name, email address, selected enquiry topic, transactional email delivery information, and messages you send through our contact form or directly to our teams.
• Usage data — pages visited, time on page, referrer, browser type, and device type. Collected via Google Analytics 4 (GA4) and PostHog.
• Advertising attribution data — Google click identifiers and registration, checkout, paid-pass and paid-subscription events. Purchase events include a Stripe Checkout session identifier, amount, and currency, but not card details.
• Click events — which buttons and links users interact with (PostHog autocapture).

If you submit your email address via our waitlist form, we collect your email address and the date of submission.

2. Cookies and tracking

We use the following third-party analytics tools, each of which may set cookies:

• Google Analytics 4 (google-analytics.com) — usage analytics. Google Privacy Policy
• Google Ads (google.com) — advertising attribution and paid-purchase conversion measurement. Google Privacy Policy
• PostHog (posthog.com) — product analytics, including page views and interactions. Session replay is disabled. PostHog Privacy Policy

These analytics tools load automatically on public production pages and may set cookies or use similar browser storage. The site does not load them on localhost or preview environments.

Google AdSense may serve advertising on public editorial pages. Its tags may process IP addresses, device and browser information, cookies and advertising identifiers for ad delivery, measurement and fraud prevention. Advertising tags are excluded from LiveCast, account and administration pages, and from authenticated browsing. For visitors in the EEA, UK and Switzerland, Google’s consent message provides choices to consent, decline or manage advertising purposes and partners. Advertising consent is separate from the site’s analytics settings. See how Google uses information from partner sites.

Third-party vendors, including Google, may use cookies to serve ads based on your previous visits to this website or other websites. Google’s advertising cookies enable Google and its partners to personalize ads using those visits, subject to applicable consent requirements and your choices. Other advertising vendors and networks listed in the consent message may also place or read cookies and use similar technologies.

You can manage or opt out of Google’s personalized advertising in Google My Ad Center, and manage participating third-party vendors’ personalized advertising through YourAdChoices. These choices do not necessarily remove all advertising. Where the Google consent message is available, use Privacy & cookie settings on an advertising-enabled page to review the listed partners and purposes and change or withdraw your advertising consent.

3. Service providers

We use service providers only where needed to operate SquawkNews:

• Stripe processes one-time pass and subscription payments, billing-portal requests, refunds and payment-related fraud controls. Stripe receives payment and transaction information under its own Privacy Policy.
• Resend delivers verification, invitation, password-recovery and service emails under its Privacy Policy.
• Cloudflare provides hosting, database, storage, security and network delivery services.
• Google Analytics, Google Ads, and PostHog provide analytics and advertising attribution as described above.

4. How we use your information

• To create and secure accounts, verify email addresses, and authenticate users
• To process one-time passes and subscriptions, maintain LiveCast access, manage cancellation where applicable, and provide customer support
• To prevent abuse, investigate security events, and maintain an administrative audit trail
• To understand how the product is used and improve it
• To identify and fix technical errors
• To measure which features are most valuable
• To attribute registrations, checkout starts, paid passes and subscriptions to our advertising campaigns
• To contact you about product updates (email waitlist only, with your explicit consent)

We do not sell your data. We share limited conversion and attribution events with Google Ads; we do not send payment-card details.

5. Data retention

• Account and access data: retained while the account is active and afterwards only as reasonably necessary for security, dispute handling and legal obligations
• Subscription and transaction records: retained as needed for billing, accounting, fraud prevention and applicable legal requirements
• Authentication tokens: expire automatically; active sessions can be revoked by the user or an authorised administrator
• Analytics data: retained per the configured retention settings of each provider (GA4: 14 months, PostHog: 1 year)
• Email waitlist: retained until you request removal or we delete the list
• Contact enquiries: retained only as reasonably necessary to answer the enquiry, provide support, maintain service records and meet legal obligations

6. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request deletion of your data
• Object to or request restriction of analytics processing, where applicable
• Lodge a complaint with a supervisory authority (EU users: your national data protection authority)

To exercise these rights, email us at support@squawknews.com. We may need to verify your identity, and some transaction records may need to be retained where required by law.

7. Data transfers

Our analytics providers may transfer data outside the EU/EEA. Microsoft, Google, and PostHog participate in frameworks that provide adequate protection for such transfers.

8. Security

We use access controls, hashed passwords, hashed session tokens, encrypted transport, signed payment webhooks and administrative audit records. No internet service can guarantee absolute security.

9. Children

SquawkNews is intended for adult users. We do not knowingly collect data from children under 16.

10. Changes to this policy

We may update this policy. Material changes will be noted with a new "Last updated" date at the top of this page.