AOK PLUS goes live on NiCE unified CX AI platform
NiCE says AOK PLUS is now live on NiCE Cognigy and CXone, positioning it as an early customer combining AI agents with member service operations on NiCE’s unified CX AI platform.
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NiCE says AOK PLUS is now live on NiCE Cognigy and CXone, positioning it as an early customer combining AI agents with member service operations on NiCE’s unified CX AI platform.