BBVA plans AI agent rollout under "The Frame" standard, eyes 2027 expansion

BBVA rolled out "The Frame" to industrialize AI agent development across the group, targeting faster deployment with built-in governance. Strategy aims to shift from digital banking to intelligence-driven banking, scaling AI across customer relationships, processes, and employee workflows. Blue multimodal financial assistant slated for gradual rollout to retail and business customers in 2027. Broader expansion planned in 2027 for AI tools in retail relationship management, commercial banking, CIB, and risk functions. Cloud migration target set at 90% of online transactions by 2029, supporting