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Cognizant CFO Says AI Agents Could Handle 40% of Client Work

CFO Jatin Dalal said AI agents could soon handle up to 40% of Cognizant’s client work; workforce levels will depend on the company’s growth.

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New Delhi, Nov. 13 -- Artificial intelligence agents could soon handle up to 40% of Cognizant Technology Solutions Corp's client work, and whether its human workforce increases or decreases will depend on how fast the company grows.That was Cognizant's chief financial officer, Jatin Dalal, in a fir…

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