eGain Reports Fiscal 2027 First-Quarter Results, Exceeds Guidance
For the quarter ended September 30, 2026, eGain said revenue and earnings exceeded the high end of its guidance. AI customer revenue rose 7% year over year.
eGain Corporation reported its financial results for the fiscal 2027 first quarter ended September 30, 2026. The company exceeded the high end of its guidance for both revenue and earnings, with AI customer revenue increasing 7% year-over-year. During the quarter, eGain repurchased approximately 644,000 shares of its common stock for $3.6 million. Management reiterated its full-year fiscal 2027 outlook, noting plans to increase spending on go-to-market programs and industry-focused initiatives.
The company also highlighted its recognition as a leader in Gartner's Magic Quadrant for Customer Service Knowledge Management Systems.