NICE Reports Q2 AI ARR of $362M, Up 52% Year Over Year
NICE said AI ARR reached $362 million in Q2 2026, representing 15% of cloud revenue, with record AI bookings. Gartner named the company a Leader in its 2026 CCaaS Magic Quadrant.
NICE Ltd. was named a Leader in Gartner’s 2026 CCaaS Magic Quadrant. The company reported AI ARR of $362M in Q2 2026, a 52% increase year over year, equal to 15% of cloud revenue. NICE also said AI bookings reached a record, driven by NICE Cognigy.