Companies Struggle to Convert AI Productivity Gains Into Financial Returns, Oliver Wyman Finds

Oliver Wyman Forum's AI report finds productivity gains remain largely uncaptured, leaving a gap between adoption and measurable business returns. Only 8% of workplace AI users report company-wide standards for allocating saved time; 54% cite employee discretion or no explicit decision. CEOs reporting AI returns above 10% were 4.4 times as likely as laggards to deploy AI at scale in new revenue streams. Clearly governed AI embedded in everyday software delivers productivity gains for 88% of users, versus 52% where those conditions are largely absent. The report recommends holding senior leaders accountable for converting AI-generated capacity into measurable financial returns. Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. MMC — Marsh & McLennan Companies Inc. published the original content used to generate this news brief via (Ref. ID: 202610151028BIZWIRE_USPR_____20261014_BW382652) on October 15, 2026, and is solely respon