Instanda looks at US expansion as core system transformation frustrations mount: CEO

By Isha Marathe Oct 13 (The Insurer) — UK-based insurance technology provider Instanda is weighing potential acquisitions as it looks to accelerate its expansion in the US market, following a series of breakthroughs with American insurers over the past 18 months, CEO and co-founder Tim Hardcastle said. Speaking to The Insurer TV at ITC Vegas 2026, Hardcastle said the company is evaluating opportunities to expand its capabilities through acquisitions, while considering whether emerging technologies could allow it to develop additional functionality internally. "We are weighing up M&A," Hardcastle said, adding that the company continued to assess the benefits of buying technology versus building it. Instanda, which set up its US presence around eight years ago, initially built its customer base primarily among managing general agents but has more recently made inroads with larger insurers. The company has also strengthened its US leadership, including the appointment of Josh Hall as chief revenue officer, as it targets further growth among tier-two and tier-three carriers. Hardcastle said the expansion comes amid growing frustration among insurers over costly and lengthy core system