FourKites Launches Outcome — as — a — Service for Supply Chain, Backed by a New Mission and More Than a Decade of Network Data

For best results when printing this announcement, please click on link below: FourKites Launches Outcome-as-a-Service for Supply Chain, Backed by a New Mission and More Than a Decade of Network Data Eleven years after founding real-time transportation visibility, FourKites is rebuilding how it sells, delivers and measures its work around the results customers are accountable for FourKites, the leader in AI-powered supply chain transformation, today announced Outcome-as-a-Service for Supply Chain™, a go-to-market model that centers on the business results its customers are measured on.

A new company mission puts a number on the model, committing FourKites to use AI agents to complete one billion hours of operational work for its customers over the next decade. The shift reflects the company's assessment of how enterprise software is changing. As AI matures, customers care less about the tools themselves than about the completed work those tools were meant to produce. A typical Fortune 2000 supply chain runs on 10 to 15 separate tools, each optimizing one function, and few companies can connect them to the cost, service and revenue mandates their executives set.

Outcome-as-a-Service starts with those mandates. Each engagement begins with the number a customer is on the hook for, such as on-time-in-full performance, expedited freight spend or cost to serve. FourKites then works backward to the AI agents, workflows and data needed to move that number. "We founded real-time visibility to show customers where the problem was.

Outcome-as-a-Service is how we solve it for them," said Mathew Elenjickal, founder and CEO of FourKites. "Every leader we work with is accountable for an outcome, not a capability. A VP of supply chain isn't measured on whether they've adopted AI. " The network behind every outcome Committing to outcomes means FourKites AI agents resolve problems on a customer's behalf instead of flagging them, and that kind of autonomous execution is only as reliable as the context behind each decision.

Most enterprise AI runs on a company's internal data, which describes what happens inside its own four walls. The signals that decide whether an outcome is met sit outside any single company's systems. These include carrier performance on a lane and conditions at a port or a receiving dock. 6 million facilities across 176 countries.

FourKites AI agents draw on that context before every action and learn from what happens after it, so each prediction and decision is more accurate than a model trained on one company's data alone. The agents also learn from every result, improving their performance for that customer over time. "AI models are becoming a commodity. What can't be copied is real-world network data and the context around it," Elenjickal said.

" For more than a decade, FourKites' mission centered on building that network. The new mission measures the work it completes for customers. To deliver outcomes at that scale, FourKites rebuilt every internal function to operate AI-natively over the past year. Engineering automated the software development lifecycle end to end, moving from biweekly releases to continuous daily releases.

ai replaces the traditional product catalog with a page for each of the 70+ outcomes, each tied to the AI agents that execute it. Visitors can browse by industry or domain, or start with Owen, an agentic Outcome Advisor that opens every conversation with the buyer's problem. The site and Owen are available today at About FourKites FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets.

This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. 2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. com)