TELUS Digital partners with Parloa to roll out enterprise AI agent platform

TELUS Digital partnered with Parloa to implement enterprise AI agents that automate customer-service interactions end-to-end. TELUS Digital will handle implementation, integration, change management, managed services, professional services for Parloa deployments at scale. Parloa platform runs on Azure, supports multiple AI models including OpenAI GPT, targets regulated industries across North America and Europe. Partnership expands TELUS Digital’s AI-powered CX portfolio for enterprise clients across telecom, retail, travel, financial services, healthcare. Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. TELUS Corporation published the original content used to generate this news brief via (Ref. ID: 202610140645PR_NEWS_USPR_____MO71047) on October 14, 2026, and is solely responsible for the information contained therein. (C)