DIBS touts AI upgrades and Tastemaker program to boost engagement
DIBS says AI/ML enhancements are improving search, personalization and service. It also cites a Tastemaker program and shipping strategy changes, with early results showing higher search success, engagement and support resolution rates.
AI and ML enhancements are transforming search, personalization, and service, while a robust Tastemaker program and improved shipping strategies are driving engagement, trust, and conversion.
Early results show higher search success, engagement, and support resolution rates.Original document: 1stdi…