SQUAWK/NEWS
Account
Theme
Account
Menu
Live News MACRO FLASH L impact

UBER cut 10% of jobs in its customer service operations as it simplifies the division & expands its use of AI. The company said fragmented p

UBER cut 10% of jobs in its customer service operations as it simplifies the division & expands its use of AI. The company said fragmented processes were limiting its ability to deploy AI at scale. This marks Uber’s first round of layoffs explicitly tied to AI-driven efficiency

This is a real-time flash headline. A verified provider body is not available, so SquawkNews does not present it as a full article.