NOW delivered a strong Q2, beating on revenue, EPS, cRPO, and operating margin while raising its FY26 outlook. Total revenue came in at $3.9
NOW delivered a strong Q2, beating on revenue, EPS, cRPO, and operating margin while raising its FY26 outlook. Total revenue came in at $3.99B vs $3.92B expected, up 24% YoY, with subscription revenue up 24.5% YoY to $3.88B. Adjusted EPS was $0.90 vs $0.86 expected, and cRPO reached $13.2B, up 21% YoY and ahead of estimates. The company raised FY26 subscription revenue guidance to $15.76B–$15.78B, while guiding for 81% subscription gross margin, 31.5% operating margin, and 35% free cash flow margin. AI was the biggest highlight, with ServiceNow AI ACV crossing $1B in Q2 and agentic deployments increasing 9x in just nine months. RPO rose to $29B, customers above $5M in ACV grew 23% YoY to 658, and deals over $1M in ACV jumped roughly 40% YoY to 123.
NOW delivered a strong Q2, beating on revenue, EPS, cRPO, and operating margin while raising its FY26 outlook.
Total revenue came in at $3.99B vs $3.92B expected, up 24% YoY, with subscription revenue up 24.5% YoY to $3.88B.
Adjusted EPS was $0.90 vs $0.86 expected, and cRPO reached $13.2B, up 21% YoY and ahead of estimates.
The company raised FY26 subscription revenue guidance to $15.76B–$15.78B, while guiding for 81% subscription gross margin, 31.5% operating margin, and 35% free cash flow margin.
AI was the biggest highlight, with ServiceNow AI ACV crossing $1B in Q2 and agentic deployments increasing 9x in just nine months.
RPO rose to $29B, customers above $5M in ACV grew 23% YoY to 658, and deals over $1M in ACV jumped roughly 40% YoY to 123.