Goosehead Insurance Q2 2026 Earnings Call: Complete Transcript

Goosehead Insurance (NASDAQ: GSHD ) held its second-quarter earnings conference call on Wednesday. Below is the complete transcript from the call. This transcript is brought to you APIs. For real-time access to our entire catalog, please visit for a consultation.

36 billion and policies in force increasing by 15%. Total revenues grew 21% to $113 million, and adjusted EBITDA reached $38 million, representing a 34% margin. CEO Mark Miller announced his retirement at the end of the year, with Mark Jones Jr. set to take over as CEO, emphasizing a focus on speed of execution and simplification.

The company's franchise network is performing well with the average payment to franchises increasing by over 35% year-over-year. The Digital Agent platform has been launched in Texas, with plans to optimize and expand to other states, enhancing both digital and agent-assisted sales. Enterprise Sales continues to grow rapidly, contributing $3 million in new business commissions, indicating strong future potential. The company increased its full-year 2026 revenue growth guidance, expecting total revenues to grow organically between 12% and 19%.

Improved client retention rates and a healthier product market environment are driving operational efficiency and financial performance. Management and key shareholders have been active in share repurchases, reflecting confidence in the company's long-term value despite recent stock price fluctuations. Full Transcript OPERATOR Good day, and thank you for standing by. Welcome to the Goosehead Insurance second quarter 2026 earnings conference call.

At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask a question during the session, you'll need to press star 11 on your telephone. You will then hear an automated message advising your hand is raised.

To start your question, please press star 11 again. Please be advised that today's conference is being recorded. I would now like to turn the conference over to your speaker for today, Maddie Milton, Senior Director of Investor Relations. Please go ahead.

Maddie Milton, Senior Director of Investor Relations Thank you, and good afternoon. Before we begin our formal remarks, I need to remind everyone that part of our discussion today may include forward-looking statements which are based on expectations, estimates, and projections of management. As of today, forward-looking statements in our discussions are subject to various assumptions, risks, and uncertainties that are difficult to predict and which could cause actual results to differ materially from those expressed or implied in the forward-looking statements.

These statements are not guarantees of future performance and therefore undue reliance should not be placed on them. We refer you all to our recent SEC filings for a more detailed discussion of risks and uncertainties that could impact future operating results and financial condition of Goosehead Insurance. We disclaim any intention or obligation to update or revise any forward-looking statements, except to the extent required by applicable law. I would also like to point out that during this call we will discuss certain financial measures that are not prepared in accordance with GAAP.

Management uses these non-GAAP financial measures in planning, monitoring, and evaluating our performance. We consider these non-GAAP financial measures to be useful metrics for management and investors to facilitate operating performance comparisons period to period by including potential differences caused by variations in capital structure, tax position, depreciation, amortization, and certain other items that we believe are not representative of our core business.

For more information regarding the use of non-GAAP financial measures, including reconciliations of these measures to the most recent comparable GAAP financial measures, we refer you to today's earnings release. com. Now I'd like to turn the call over to our CEO, Mark Miller. Mark Miller, President and CEO Thanks, Mattie, and good afternoon, everyone.

Thank you for joining us today for our second quarter 2026 earnings call. Before I walk through the quarter, I want to start with a little perspective. Four years ago when I joined the management team, we were navigating a business that had significant untapped potential but also had some real challenges. Since that time we have fundamentally transformed this organization.

We restructured our corporate and franchise agent forces, raising the bar on quality and productivity across both networks. We grew our corporate footprint to more than a dozen offices across the country. We launched and expanded ASP, our internal staffing support program for our franchise owners. We launched our enterprise sales and partnership businesses from scratch and they are now unlocking access to millions of new potential clients.

We built a world-class technology team that delivered the United States' first true end-to-end choice shopping platform for personal lines insurance. We increased total written premiums from approximately $2 billion in 2022 to well over $4 billion today. We right-sized our cost structure while preserving our capacity to grow. We grew adjusted EBITDA from under $40 million in 2022 to over $130 million in our last four quarters and expanded our margin meaningfully through the hardest product market in 50 years.

We did all this while returning significant capital to our shareholders and maintaining a conservative balance sheet. The busine